BASED ON A TRUE STORY
Brand
MISSING PEOPLE
Entrant Agency
BBH
Category
Entertainment
Award
Gold
Festival & Year
Cannes Lions (2026)
Case Study Details
Missing People, BBH London, and Merman launch a powerful campaign highlighting real-life tragedies and promoting responsible storytelling.
Presentation Board
missing
people
Based on
a True Story
true crime entertainnent.
Changing the narrative of
Contexts
Missing People is a UK charity that does more than
search for the 170,000 people who go missing each years
it serves as a vital safety net, providing emotional
support to the family and friends left behind.
Insights
49% of people in the UK watch true crime every single day.
We've become desensitized to the cases, seeing them
as a form of entertainment, rather than someone's real
life.
Idea:
Holding a mirror to society, by showing the harmful way
people's lives are judged by their entertainment value.
Execution:
The Based on a True Story campaign subverts the true
crime genre to dismantle our desensitisation towards
disappearance. The centrepiece is a dark comedy set
in a television writers' room, featuring executives
callously dissecting "plot points" for their dramatic
potential, only for a chilling reveal to confirm every
case discussed was a real life tragedy.
To ensure authenticity, every line of dialogue was
based on real world commentary about these cases, and
the cast featured real writers assembled by BAFTA winner
Sharon Horgan.
The film was supported by a box set of empty cases
highlighting stories ignored by the media and OOH
posters featuring real headlines, exposing the brutal
ways Victims are judged. The campaign's impact was so
significant it reached the highest levels of government,
leading Prime Minister Sir Keir Starmer to back the
Responsible Narratives Pledge.
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Responsible
ResponsibleNarratives.org.uk
A commitment for media, press and content creators
to treat real-life cases with real respect.
Backed by the UK Government
"I wholeheartedly support the
Missing People campaign to shine ™
a light on this important issue."
Sir Keir Starmer, UK Prime Minister Ny
In the first 2 weeks : i
3.7 billion 16> -
media impressions major media figures pledged to treat :
é real stories with real respect.
