DAY OF THE UNDYING BUSINESSES
Brand
WHATSAPP
Entrant Agency
META CREATIVEX
Category
Creative B2B
Award
Shortlist
Festival & Year
Cannes Lions (2026)
Case Study Details
WhatsApp Business - Day of the Undying Businesses (Case Study) | Campaign
In Mexico, 75% of small businesses do not survive their first two years. During Día de los Muertos, we launched "Day of the Undying Businesses," where dying family-owned businesses were brought back to life and given a second chance through WhatsApp Business's tools.
Credits:
- Client: WhatsApp
- Entrant Company: Boxer TTL
- Advertising Agency: CreativeX
- Holding Company: Meta
Presentation Board
During the Day of the
Dead, WhatsApp Business—
brought dying local goers
back to life.
Cultural Context
Day of the Dead honors
those who are gone, but
never forgotten. A joyful
tribute proving that what
we remember never dies.
The perfect moment to fight
for beloved local businesses
on the brink of fading away.
Business Insight
75% of Mexican small
businesses don't survive
their first two years. These
local legends are Mexico's
economic backbone and
community soul, struggling
without the digital tools
to thrive.
g
The Idea
Instead-of remembering
what's lost, we revived
what's worth saving. By
combining Day of the Dead
with WhatsApp Business
tools, we helped struggling
shops make a real comeback.
Local legends never die.
The Comeback
To make sure the businesses
would stay strong we leveled
up their online game, training
them on WhatsApp Business
tools. Partnering with local
associations, we scaled
support through webinars
and mentorship.
The Execution
We showcased real businesses
through films, so neighborhoods
could stop, remember, and
reconnect with them. We built
traditional altars across Mexico
City honoring each shop. Digital
content and creator partnerships
spread their stories across México.
Impressions
Businesses
Supported
Daily App.
Registrations
