JUAN GABRIEL – THE BALLAD OF ALBERTO
Brand
NETFLIX
Entrant Agency
NETFLIX
Category
Outdoor
Award
Bronze
Festival & Year
Cannes Lions (2026)
Case Study Details
Over more than four decades, Juan Gabriel recorded his most intimate moments, capturing both Mexico’s musical idol on stage and Alberto Aguilera, the man behind the scenes. Directed by María José Cuevas, the documentary series Juan Gabriel: I Must, I Can, I Will, will release on October 30, only on Netflix.
Watch on Netflix: https://www.netflix.com/title/81633358
About Netflix:
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Juan Gabriel: I Must, I Can, I Will | Official Trailer | Netflix
https://www.youtube.com/@Netflix
Rare videos and exclusive interviews reveal the genius, sacrifices and duality between the public and private lives of iconic singer-songwriter Juan Gabriel.
Presentation Board
—
NETFLIX
JUAN GABRIEL
THE BALLAD OF ALBERTO
THIS STORY WAS
- TOO BIG FOR
SMALL SCREEN
CONTEXTO
NETFLIX FACED A CLEAR CHALLENGE: TELL THE STORY OF ALBERTO,
THE MAN BEHIND JUAN GABRIEL, IN A COUNTRY THAT ALREADY LOVED THE
ICON
ai “With its premiere,
Netflix and Mexico City
enshrine Juan Gabriel as an icon”
GN
INSTEAD OF LAUNCHING A DOCUMENTARY IN A TRADITIONAL WAY, NETFLIX
TURNED THE STORY INTO A CULTURAL EXPERIENCE.
“Before Bad Bunny,
THE IDEA WAS SIMPLE BUT POWERFUL: DON’T ASK PEOPLE TO WATCH THE ,
the world had Juan Gabriel
DOCUMENTARY, MAKE THEM FEEL IT FIRST, BY BRINGING THOUSANDS OF FANS
TOGETHER TO RELIVE HIS MOST ICONIC CONCERT IN THE HEART OF MEXICO. ~ -, ~~
The New ork Times
CONTEXTO
NETFLIX RESTORED AND REMASTERED JUAN GABRIEL'S LEGENDARY 1990
CONCERT AND BROUGHT IT TO THE ZOCALO AS A FREE, OPEN-TO-ALL EVENT.
“EI Divo returned to the Zécalo;
over 170,000 people sang
‘Amor Eterno’ to Juan Gabriel”
THE CAMPAIGN UNFOLDED IN LAYERS:
PR TO BUILD ANTICIPATION AROUND THE DOCUMENTARY
URBAN TAKEOVERS (LIKE BELLAS ARTES METRO STATION)
AMPLIFICATION ACROSS SOCIAL, OOH, AND TV
THE CONCERT ANNOUNCEMENT AS THE CLIMAX
MILENIO
“The campaign that reignited
Mexico’s eternal love
for Juan Gabriel”
THE EVENT WAS PRODUCED AT MASSIVE SCALE, WITH GIANT SCREENS,
IMMERSIVE SOUND, AND LIVE BROADCAST, TURNING THE ZOCALO INTO A
MONUMENTAL VENUE WHERE OVER 170,000 PEOPLE SANG TOGETHER AS IF
JUAN GABRIEL WERE STILL ON STAGE.
Merca20
RESULTS
407M IMPRESSIONS AND 7.9M ENGAGEMENTS
25K EARNED MEDIA STORIES (G= MORE THAN F1 MEXICO)
MORE IMPORTANTLY, IT SHIFTED BEHAVIOR:
PEOPLE DIDN'T JUST CELEBRATE JUAN GABRIEL s
THEY BECAME CURIOUS ABOUT ALBERTO,
DRIVING MILLIONS TO WATCH THE DOCUMENTARY. ~
“Juan Gabriel makes history
as the first deceased artist
to fill the Zocalo”
Aor NETRO
+407,000 Global Top 10 Non-English
Millions of Impressions shows for 2 weeks
Top 10 shows in Mexico The largest live event
for 3 weeks in Netflix’s history
