SAWAAL UTHAO
Brand
TATA 1MG
Entrant Agency
HUMOUR ME
Category
Pharma
Award
Bronze
Festival & Year
Cannes Lions (2026)
Case Study Details
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Presentation Board
“Ask the right question, India!”
Problem
India questions everything- gold, milk, food quality.
Except medicines.
In a market where 5-25% of medicines are substandard
or fake (CDSCO), millions of prescriptions sit outside the
regulatory system. Patients have no Way to tell the oe
difference. Blind trust became anational health crisis». °°
The Idea
We turned a question into a national health habit.
“Sawaal Uthao” (Ask the Question) gave patients the
power to verify their medicines through a national
QR-based traceability system, tracking origin, storage
and supply chain. It made India ask- when you question
everything else in your life, why not your medicines?
We scaled it by hijacking India’s everyday behaviour-
QR scanning for payments- turning every scan into a
moment of truth and health curiosity.
Every non-brand name generic medicine now
became traceable.
SAWAAL
UTHA@
We didn’t just create a behaviour change campaign. We created health infrastructure.
Scan QR code
Peston the GR code within
148M+
Impressions Across Social
1.07M+
Scans
“Genuine medicines” became the
#1 reason to buy from Tata 1mg
48% to 68%
Consideration
22%
Growth In New Users
14%
Growth In Orders
